average across 1,247 reviews
wheels trued by hand
average wait for a flat fix
of bikes leave rolling truer
Every review paired with the exact service performed — parts used, time elapsed, and before/after photos of the component. No marketing copy. Just the work.
Marcus Webb
Commuter — Trek FX3
I rolled in Monday at 7:48 AM with a rear flat and a meeting at 9. They had me out the door in under six minutes — tube swapped, tyre seated, pressure set to 90 PSI, no upsell. The mechanic handed it back and said 'the valve stem was the original culprit, worth watching.' That's the kind of detail that makes you come back.
"Out the door in six minutes. No upsell. Just the work."
Priya Nair
Kid's Bike — Islabikes Cnoc 20
My daughter had outgrown her reach and couldn't pull the levers hard enough to stop reliably. The mechanic shortened the cable housing, adjusted the reach on both levers, and re-centred the pads. He then asked her to squeeze them herself to confirm. That moment — a ten-year-old nodding because she could finally stop her own bike — was worth every cent.
"He asked her to squeeze the levers herself to confirm. She nodded."
Your bike has a story too.
Daniel Osei
Road — Cannondale Synapse 105
The creak had been haunting me for three months. Two other shops said it was the bottom bracket. Torque diagnosed it in ten minutes by ear — it was the seatpost clamp, bone dry. They cleaned and greased it, then spent an hour indexing my rear derailleur by ear (literally — no gauge, just listening to the chain). The silence on my next ride was almost unsettling.
"Indexed by ear. Literally listening to the chain. The silence on my next ride was unsettling."
Sofia Johansson
Gravel — Specialized Diverge
I wanted a hand-built rear wheel for mixed-surface touring — 36 spokes, 3-cross pattern, DT Swiss 350 hub on a Velocity Cliffhanger rim. The mechanic spent four hours tensioning every spoke individually, stress-relieving the wheel three times, and checking lateral and radial true to under 0.3mm. He talked me through every stage. I've put 1,400 km on it. Not a single spoke has budged.
"Spoke tension checked individually. Stress-relieved three times. 1,400 km later — nothing has budged."
Every service performed by the same pair of hands that has trued 11,402 wheels. No apprentices on your drivetrain.
Tube swap, tyre inspection, pressure set. In and out in under ten minutes.
Cable tension, reach, pad alignment, and test stop. Every lever confirmed by hand.
Complete drivetrain index, brake service, bearing check, and frame inspection. This is the one that silences the creaks.
Lateral and radial true, spoke tension equalised, dish checked.
Hand-built to your spec. Hub, rim, spoke count, pattern — every tension set individually and stress-relieved three times.
Strip, clean, inspect, replace, reassemble. Every bearing repacked. Every bolt torqued to spec.
Describe what's wrong with your bike in plain English. We'll come back with an honest estimate within the same business day — no obligation to book.